Knowledge Bases

Knowledge Bases

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Knowledge Bases

Knowledge bases give your AI agents domain expertise by training them on your specific documents.

Supported Sources

SourceDescription
StashFiles in your CamberCloud workspace
URLWeb-hosted documentation
Google DriveShared team folders
SharePointEnterprise repositories
Amazon S3Cloud storage buckets

Supported File Formats

  • PDF documents
  • Word documents (.docx)
  • Text files (.txt)
  • Markdown (.md)
  • Excel spreadsheets (.xlsx)
  • CSV files

Adding Resources

  1. Open your agent’s Knowledge Base tab
  2. Click Add Resources
  3. Select your source type
  4. Choose files or enter URLs
  5. Wait for indexing to complete

How It Works

When you query an agent, it:

  1. Searches the knowledge base for relevant content
  2. Retrieves the most relevant sections
  3. Uses that context to formulate its response
  4. Cites sources in its answers

Best Practices

Document Quality

  • Use well-structured documents with clear headings
  • Include context and rationale, not just procedures
  • Keep documents up to date

Start Small

  • Begin with 5-10 high-quality documents
  • Test the agent’s responses
  • Add more documents based on gaps

Organize by Topic

  • Group related documents together
  • Use descriptive file names
  • Consider creating summary documents

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